Frequently asked questions

1. Is the internet platform paid?

No! This internet platform is completely free of charge now and it will be free of charge in the future for all our users - repairmen and users who need renovation for their belongings!

2. How does this online platform work for users?

• When someone needs repair specialist, there are two options for using out website:

• From the menu “Find a professional” users find appropriate specialists in appropriate area for their repairs and connect directly to one or more professionals;

• Users can select the menu “Ask for repair” and can complete the request form with the required attributes, after that their request will be displayed as an advertisement. Note: you in fact register yourself as user by these acts and you automatically receive a personal profile on our web platform. With this profile every user who is looking for a repair specialist can monitor the development of its old requests, can publish new repair requests, can keep up a correspondence with selected repair specialists, etc.

• When a professional wants to register his/her workshop or repair service:

• First it is necessary to register as a user in our web platform;

• After successful registration, users searching for repair specialist and the professionals receive personal profiles. A repair specialist or company can add their workshops or repairs services in this profile and all the information will be displayed in the catalog of the internet platform VsichkiRemonti.bg, also the professionals can search in constantly updated catalog with user Requests for repairs, can filter the results by various criteria according to his/her own skills, etc. Through their profiles professionals and companies for repairs may also make a Request for repair to their colleagues, thus it is possible to look for subcontractors to carry out major repairs or for partnerships about specific repairs.

Our internet platform VsichkiRemonti.bg will be constantly updated according to the identified needs of our users, and we recommend you to register so you will be able to fully benefit from our added new features!

3. Do I have to register?

When you simply browse our catalog with professionals and their profiles, you can see their data and if you want – you can contact them directly without registration.

Registration is necessary in two cases:

• If you want to register in the professional catalog your company or your repair service;
• If you need to repair something and you want to send a Request to selected professionals via our platform.

4. How to sign up?

You can register from the big red button I WANT TO REGISTER, which is located on the initial page of the website, or you can click on the label Sign up in the blue bar on the top right, you can find this bar on every page of the site.

After the registration you get a personal profile, where you can make various useful operations such as:

• If you are a repair company or a professional, you can monitor your existing activities and you can add some new; you can search Enquiries for repair that suit your skills and preferences by various criteria, and send offers to them, etc.;

• If you are a user who is looking for repair services, you can monitor the progress of your already made requests and also you can add new one.

Our internet platform VsichkiRemonti.bg will be constantly updated according to the identified needs of our users, and we recommend you to register so you will be able to fully benefit from our added new features!

5. How to register my repair workshops or the repair services which I perform?

The addition of a workshop / a repair service is only possible for registered users. Therefore, to begin entering your activity, it is necessary first to pass through our registration form. This happens from the big red button I WANT TO REGISTER, which is located on the initial page of the website, or you can click on the label Sign up in the blue bar on the top right, you can find this bar on every page of the site.

The addition of a workshop / a repair service takes about 5 minutes. Look carefully at all the steps (sections), creating a workshop or repair service consists of (which are situated above the data fields as menues), and complete truly and correctly the information you want to be available to consumers. Note the section Meta data - it is important to ensure and facilitate your detection as workshop or a professional not only in our platform, but also in search engines.

6. How can I search in the Enquiries for repair?

If you’d like to look for repair inquiries in our continuously updated catalog, you must have a profile in our web platform. You will receive such profile when you register in our site. This may happen in two ways: 1) by clicking on the big red button I WANT TO REGISTER, which is located on the initial page of the website, or 2) by clicking on the label Sign up in the blue bar on the top right, you can find this bar on every page of the site.

7. Why do I need to verify my email address?

This is necessary in order to protect your VsichkiRemonti.bg account and to communicate with you if you're unable to log in to your account; change your password, if you ever forget your current one; and also to ensure that your email address is valid and owned by you.

8. I don't seem to be receiving the confirmation email after signing up. What do I need to do?

The first thing you can do is to check your junk email filters and folders to make sure the email got through your spam filter. Move the email to your inbox and make sure that the VsichkiRemonti.bg email is added to your accepted recipient list.

If there is another reason and you don’t see a confirmation e-mail anywhere in your post, please contact us through our contact form located in the "Contact Us" at the bottom of each page on our website.

9. I forgot/lost my password. How can I reach my profile?

Click the button "Login", which is displayed on the top right of every page of the site. Then look under the login form and find the label "You forgot your password? - Instructions". Click on this label and you will find out what to do next.

10. I perform specific repair services, which are not listed in this platform. What do I need to do?

Thank you for taking the time to let us know! At VsichkiRemonti.bg we strive to constantly improve the completeness of the information and the quality of our service. If there is any information that has to be updated or supplemented, click on "Contact Us" (at the bottom on every page) and fill in the form for connection with users. We will contact you as soon as possible. Our team will review your request and you will receive an email once your request has been processed.

11. How to advertise on VsichkiRemonti.bg?

If you wish to advertise on VsichkiRemonti.bg it is necessary to send us a message expressing your desire and a contact information by using our form "Contact Us" at the bottom on every page, and we will call you back as quickly as possible.

12. I do not find an answer of my question here. How to get in touch with VsichkiRemonti.bg?

Thanks for your wish to contact us! For this purpose you can fill out the form below.